Achieve 40% Sales Increase Effortlessly With Tarro

*In order to protect the anonymity of the business, we have chosen not to disclose the owners’ names.

Challenges:

The owners struggle to hire and retain employees. The demanding nature of the restaurant business, particularly during peak hours, leaves them constantly exhausted and overwhelmed. 

Outcome:

After using Tarro for just a year, the restaurant saw a 40% sales boost, smoother operations, and higher customer satisfaction. This allowed the owner and their spouse to enjoy flexible hours and quality time with their family.

"Tarro makes everything feel seamless. From setup to customer support, I can simply sit back and watch the numbers climb without a worry."

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An unprecedented challenge for a 20-year establishment. 

In the heart of Georgia, USA, a Chinese couple began their culinary dream by opening a beloved fried chicken restaurant. They soon became a neighborhood favorite and enjoyed stability for about two decades. However, as 2017 rolled in, a shift occurred.

The once-steady kitchen and front desk saw a string of departures, leaving gaps that were hard to fill. The challenge became even more poignant in finding and retaining Chinese employees, adding a layer of complexity to the couple's journey of running their beloved restaurant.

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They tried everything before turning to Tarro.

The couple started reaching out to different communities and diversified his kitchen staff. To keep their newfound team content, they provided comfortable accommodations and increased their wages above the industry standard.

While the kitchen became more stable, the front desk still struggled with staffing shortages. The proprietress had to take on the responsibility herself, navigating the chaos, managing demanding guests, and handling endless calls during peak hours. Often overwhelmed, they had no time to spend with the family, impacting their relationship with their children. 

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A game-changer after using Tarro

In 2018, seeking to streamline operations and spend more work life balance, the restaurant owners turned to Tarro at a friend's recommendation. Little did they know, this decision would redefine their business.

Boost Sales: phone orders surged from 100,000 to an average of 140,000 per month within four years—an astounding 40% increase. 

Reduce Labor Cost:  as efficiency increased, they were able to cut two full time employees. Removed from the tedious task of answering calls, their existing team is more content, improving the turnover rate as a result. 

Reduce Operation Headaches: no more 12-hour workdays! The owners now enjoy flexibility and peace of mind, knowing their restaurant operations are taken care of. Now, they take two days off each week to spend quality time with their children, free from the restaurant's demands.

With the help of Tarro, the owners can enjoy a more sustainable business growth and the confidence to face any challenges in the future. 

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